Privacy Policy for HearthFusionLiving.com
At Hearth Fusion Living (“we,” “us,” or “our”), accessible via hearthfusionliving.com (the “Website”), we are committed to safeguarding your personal information. We understand the importance of privacy and are dedicated to protecting the data of all who interact with our services. This Privacy Policy outlines how we collect, process, use, and safeguard your information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your privacy is paramount to us. We adopt a proactive privacy-first approach to processing your personal data, ensuring transparency, security, and respect for your rights. We do not sell personal data and implement strict policies to guard it against unauthorized access or misuse.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of hearthfusionliving.com, including visitors, customers, subscribers, and account holders. The data controller responsible for processing your personal data under this policy is Hearth Fusion Living. If you have any questions regarding this policy or your data, you can reach us at: [email protected].
3. Categories of Data We Process
We collect and process different categories of personal data, including:
– Usage Data: Information about your use of the Website, including your IP address, browser type, operating system, referring URLs, and access times, gathered through cookies and server logs.
– Account Data: Information you provide during account registration or checkout, such as your name, address, email address, and telephone number.
– Profile Data: Data related to your preferences, shopping behavior, purchase history, and saved items or subscriptions.
– Communication Data: Records of communications with us, including contact forms, support requests, email exchanges, and customer service interactions.
– Technical Data: Device-specific information such as operating system version, device type, screen resolution, browser plug-ins, and system settings.
– Transaction Data: Payment or billing information processed securely through third-party providers, including payment method details and delivery addresses. We do not store full payment card numbers or CVV codes.
– Preference Data: Information regarding your communication preferences, opt-in consents, survey responses, and interest in particular products or services.
4. Legal Bases for Processing Personal Data
We process your personal data under the following legal bases:
– Legitimate Interests: To operate hearthfusionliving.com effectively, improve our services, secure our platform, and respond to inquiries.
– Contractual Necessity: To fulfill orders, manage your account, and deliver services you have requested.
– Consent: For activities such as email marketing, subscription to newsletters, or data collected through non-essential cookies.
– Legal Obligation: Where required by applicable laws, including responding to legal processes and compliance demands.
5. Your Data Protection Rights
Under GDPR and CCPA, you have specific rights, which we fully support:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or outdated personal data.
– Right to Erasure (“Right to be Forgotten”): You may request we delete your personal data in certain circumstances.
– Right to Restriction: You may request we limit the processing of your personal data.
– Right to Portability: You may request to receive your personal data in a structured, commonly used format, or have it transferred to another controller.
– Right to Object: You may object to our processing of your personal data where our legal basis is legitimate interest or direct marketing.
– Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures to Protect Your Data
We implement advanced security protocols to protect your data, which include:
– Encryption of personal data during transmission and storage
– Access control measures and user authentication
– Regular security audits and system assessments
– Off-site backups and disaster recovery protocols
– Secure data processing agreements with third-party service providers
– Ongoing staff training on data privacy and cybersecurity best practices
7. International Data Transfers
We may process, store, or transfer your personal data to jurisdictions outside of your home country, including countries outside the European Economic Area (EEA). When such transfers occur, we implement safeguards as required under GDPR, such as standard contractual clauses, to ensure adequate protection.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined below:
– Usage Data: Up to 12 months
– Account Data: Until your account is deleted or you request erasure
– Profile Data: Updated periodically and maintained as long as your account is active
– Communication Data: Up to 3 years from last contact or until specifically deleted upon request
– Technical Data: Up to 12 months for diagnostic and analytical purposes
– Transaction Data: Retained as long as necessary for accounting, tax, and regulatory compliance (up to 7 years)
– Preference Data: Periodically reviewed and retained as long as your preferences remain active
9. Cookie Policy
We use cookies and similar tracking technologies on hearthfusionliving.com to enhance performance and deliver personalized content. The cookies we use include:
– Essential Cookies: Necessary for the Website to function properly (session management, access to secure areas)
– Functional Cookies: Enable enhanced functionality and personalization (language settings, user preferences)
– Analytics Cookies: Help us understand user behavior and improve the Website (Google Analytics or similar tools)
– Performance Cookies: Monitor performance and system reliability
10. Cookie Management and Compliance
You can manage your cookie preferences at any time through your browser settings or our cookie consent tool, where available. In accordance with GDPR and CCPA, we do not set non-essential cookies without your explicit consent. We honor “Do Not Track” signals and other legally recognized requests associated with consumer privacy rights.
11. Children’s Privacy
We do not knowingly collect or solicit data from children under 13 years of age. If you are under 13, do not submit any personal information through this Website. Parents or legal guardians who believe a child has submitted personally identifiable information should contact us immediately at [email protected]. We will promptly take action to delete the data in accordance with applicable laws.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated through the Website or via direct email where required by law. Continued use of our services after any modification constitutes agreement to the updated policy.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Hearth Fusion Living
Email: [email protected]
Website: hearthfusionliving.com
We are committed to compliance with all applicable privacy laws, including GDPR and CCPA. Please reach out to us at [email protected] if you have privacy-related concerns, questions, or requests.